Refund policy

Returns
At Rayluca Chocolate, we take pride in our quality, and given that all products are handmade fresh to order for you, we do not offer refunds. However, a lot of care goes into ensuring they are packaged safely, if there's an error with your order, please email us at contact@raylucachocolate.com.

Order Cancellation/Changes

After you placed the order it cannot be cancelled. However, if you notice the address is incomplete, please reach us via email to make the corrections. Once the order is shipped, NO changes can`t be made.